Privacy Policy
GuruAid provides great tech support from a global platform for consumers & small businesses
ii) Remote Access: While requesting support you may request for the problem to be resolved by taking control of your computer. GuruAid uses qualified tools which allow user to grant control of user computer to an Expert remotely over the Internet, so that the Expert can diagnose or correct problems. Experts are not allowed to use the Remote Access software until and unless they have received adequate training in its use, and user have consented to grant control. In addition, Experts will not use Remote Access tools to obtain confidential or sensitive information stored on user computer or network, deliberately destroy information on user computer or network, or cause user to experience system problems.
iii) Diagnostic Tool: Some GuruAid online diagnoses application may collect a wide variety of useful information about the state of a computer system and the applications on it. This information is packaged into a document containing all the essential details needed by GuruAid and is sent securely over the Internet to the GuruAid server or a third party server appointed by GuruAid. GuruAid analyzes this information to help diagnose and solve end-user problems. Information collected by the GuruAid application will not contain any sensitive information such as Web sites visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc.
Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the respective software license agreements.